About Us
Who is RBS?
RBS Case Management is owned and directed by Jennifer Rhyne. Jennifer has been a CAP Case manager since April of 2012. Prior to CAP, she was a RN Case manager for hospice, and prior to that she worked on a medical floor, that included a 4 bed pediatric unit. In high school, Jennifer wanted to be a Special Ed teacher, so finding the CAP/C world was full circle for her in her career. Jennifer has six beautiful daughters and an incredibly supportive husband. In her spare time she can be found shuffling girls from one practice/sport to another, or volunteering at her church. Jennifer truly loves her family, friends, and community,
Our Vision
The name RBS came straight from the families that are enrolled. When a random survey was completed answering the question "describe your child for me in a few words" the words were collected and entered into a word storm, the most repeated words were Resilient, Brave and Strong, and that is where RBS was born. RBS Case Management believes “it takes a village” to raise children. We are dedicated to being a crucial part of your village. We strive to reach into rural areas, making contacts, and building relationships with those that can support our CAP/C families. It is our mission and honor to make life easier, and to be alongside you on this journey. After many years on the CAP/C journey, we now offer CAP/DA services!
What is CAP/C & CAP/DA?
The CAP/C waiver serves medically-complex beneficiaries between the ages of 0-20 who meet a defined level of care. Levels of care depend on hands on medical needs. CAP/C is NOT dependent on income.
Waiver services include:
· Assistive technology
· CAP/C in-home aide
· Care advisor
· Case management
· Community transition service
· Financial management services
· Home accessibility and adaptation
· Motor vehicle modifications and adaptation
· Participant goods and services
· Pediatric nurse aide services
· Respite services (institutional and non-institutional)
· Specialized medical equipment and supplies
· Training, education and consultative services
To find out more, visit https://dma.ncdhhs.gov/providers/programs-services/long-term-care/community-alternatives-program-for-children
CAP/DA is a Medicaid Home and Community Based Service.
The waiver program provides a cost-effective alternative to institutionalization for a Medicaid beneficiary who is medically fragile and at risk for institutionalization if home and community-based services approved in the CAP/DA waiver were not available. CAP/DA services allow the beneficiary to remain in or return to a home and community-based setting by supplementing, rather than replacing, the formal and informal services and supports already available to an approved Medicaid beneficiary
Waiver services include:
- Adult day health
- CAP In-home aide
- Equipment, modification and technology
- Meal preparation and delivery
- Respite services - Institutional respite and In-Home Aide respite
- Personal Emergency Response Services (PERS)
- Specialized medical supplies
- Goods and services – Participant, individual-directed, pest eradication, nutritional services, non-medical transportation and Chore services-declutter and garbage disposal
- Community transition
- Community integration
- Training, education and consultative
- Coordinated caregiving
- Case management – case management and care advisement
- Personal assistance
- Financial management
- Consumer directed services
To find out more, visit,