About Us

Who is RBS?

RBS Case Management is owned and directed by Jennifer Rhyne. Jennifer has been a CAP/C Case manager since April of 2012. Prior to CAP, she was a RN Case manager for hospice, and prior to that she worked on a medical floor, that included a 4 bed pediatric unit. In high school, Jennifer wanted to be a Special Ed teacher, so finding the CAP/C world was full circle for her in her career. Jennifer has four beautiful daughters and an incredibly supportive husband. In her spare time she can be found shuffling girls from one practice/sport to another, or volunteering at her church. Jennifer truly loves her family, friends, and community, 

Our Vision

 The name RBS came straight from the families that are enrolled. When a random survey was completed answering the question "describe your child for me in a few words" the words were collected and entered into a word storm, the most repeated words were Resilient, Brave and Strong, and that is where RBS was born. RBS Case Management believes “it takes a village” to raise children. We are dedicated to being a crucial part of your village. We strive to reach into rural areas, making contacts, and building relationships with those that can support our CAP/C families. It is our mission and honor to make life easier, and to be alongside you on this journey. 

What is Cap/C?


The CAP/C waiver serves medically-complex beneficiaries between the ages of 0-20 who meet a defined level of care. Levels of care depend on hands on medical needs. CAP/C is NOT dependent on income. 

Waiver services include:  

· Assistive technology

· CAP/C in-home aide

· Care advisor

· Case management

· Community transition service

· Financial management services

· Home accessibility and adaptation

· Motor vehicle modifications and adaptation

· Participant goods and services

· Pediatric nurse aide services

· Respite services (institutional and non-institutional)

· Specialized medical equipment and supplies

· Training, education and consultative services

To find out more, visit https://dma.ncdhhs.gov/providers/programs-services/long-term-care/community-alternatives-program-for-children